75 App FAQ — All Your Questions, Answered

No. Under 75 app's policy, each person is allowed only one account. If multiple accounts are found linked to the same individual, all accounts will be suspended and any bonuses earned may be forfeited.

Click "Forgot Password?" on the login page. Enter your registered mobile number. You'll receive an OTP — use it to set a new password. The whole process takes under 2 minutes.

Entering the wrong password several times in a row will automatically lock your account for 15–30 minutes. Wait a moment and try again, or reset your password. If the problem persists, contact live chat.

Yes, but this cannot be done directly on your own. For security purposes, changing your mobile number requires verification by our support team. The change can be made after confirming your identity with KYC documents. Contact us via live chat.

The minimum deposit varies by payment method. For mobile banking, it typically starts from BDT 100. The maximum limit depends on your account verification level. Check the deposit page on your dashboard for exact limits.

Most withdrawals are processed within 2–24 hours. Mobile banking transfers are typically faster. First-time withdrawals without KYC verification may take longer. Members who have completed KYC are given priority.

Wait 5–10 minutes first. If the funds still haven't arrived, take a screenshot of the payment and contact live chat. We'll verify the transaction and resolve it quickly. Never make a second payment for the same transaction.

Common reasons:

• KYC verification not completed
• Bonus wagering requirements not met
• Payment details do not match account information
• Temporary suspension due to suspicious activity

Contact live chat for details on the specific reason.

A wagering requirement means you must place a specified amount in bets using your bonus funds before you can withdraw. For example, if you receive a BDT 100 bonus with a 10x wagering requirement, you must place BDT 1,000 in bets. Once the requirement is met, the bonus becomes withdrawable.

Share your referral code with a friend. When they register using your code and make their first deposit, you'll receive a referral bonus. Your friend will also get an extra reward. You can find your referral code in Account Settings.

Every bonus has an expiry date. If the wagering requirement is not met before the bonus expires, it will be removed from your account. Always read the terms and expiry conditions carefully before claiming a bonus.

75 app runs regular promotions — daily cashback, weekly reload bonuses, and free bets on featured matches. VIP members receive even more exclusive offers. Check the promotions page regularly to stay updated.

With pre-match betting, you place your bet before the match begins. Live Betting lets you wager in real time while the match is in progress, with odds updating every moment. Live Betting allows you to read the flow of the game before deciding — which is why many players prefer it.

Cash out lets you settle a bet before the match ends and recover part of your stake. A cash out button will appear on your bet slip if the option is available for that bet. The offer reflects current match conditions — accept it and the funds are credited instantly.

If a match is cancelled or postponed indefinitely, your bet will generally be refunded. In some cases, if the match is rescheduled, the bet may remain valid. Specific rules vary by sport — please read the betting rules.

An accumulator or parlay bet lets you combine multiple events into a single wager. If all your selections are correct, the odds multiply for a much bigger payout. However, if even one selection is wrong, the entire bet is lost. It's high risk, but offers the chance for a large reward.

VIP points can be converted into cashback, free bets, or bonus credits. Higher levels get better conversion rates. To redeem your points, go to the VIP dashboard and select your preferred reward.

At certain levels, prolonged inactivity may cause your level to drop. Playing regularly prevents this from happening. You can check your current level and the applicable conditions on the VIP page.

The highest VIP level comes with a personal account manager, fastest withdrawals, the highest bonus rates, a birthday bonus, invitations to exclusive events, and much more. Details On the VIP page here.

Yes, points may expire if your account is inactive for a certain period. Regular betting keeps your points active. You can find full expiry details in your VIP dashboard.

Go to the "Security" section in Account Settings. Find the 2FA option and enable it. A verification code will be sent to your mobile — enter it to activate 2FA. From then on, every login will require a code sent to your mobile, making your account significantly more secure.

Change your password immediately and contact us urgently via live chat. We will temporarily lock your account and investigate. If the issue is confirmed, appropriate action will be taken. Never share your password or OTP with anyone.

To permanently self-exclude or close your account, submit a request via live chat or email. Make sure to withdraw any remaining balance first. As part of responsible gaming, we fully respect and support this decision. More info on the Responsible Gaming page here.

No. Your personal information is never sold or shared with third parties. Data may only be disclosed to regulatory authorities when required by law. For more details, Privacy Policy read here.